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Terms and Conditions

Effective Date: 05-05-2025

1. Agreement to Terms

By accessing and using pop pop pizza's ("we," "us," or "our") website located at poppoppizza.com (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Use License

Permission is granted to temporarily download one copy of the materials on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials

  • Use the materials for any commercial purpose or for any public display

  • Attempt to reverse engineer any software contained on our website

  • Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

3. Account Terms

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Safeguarding the password and maintaining the security of your account

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized use of your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. Products and Services

Product Information

  • We strive to display product colors and images as accurately as possible, but cannot guarantee exact representation on all devices

  • Prices are subject to change without notice

  • We reserve the right to limit quantities and discontinue products

  • Product availability is subject to change

Pricing

  • All prices are listed in US dollars unless otherwise specified

  • Prices do not include applicable taxes, duties, or shipping costs unless explicitly stated

  • We reserve the right to correct pricing errors

5. Orders and Payment

Order Process

  • Placing an order constitutes an offer to purchase products subject to these Terms

  • We reserve the right to accept or decline any order

  • Order confirmation does not guarantee acceptance; acceptance occurs when products are shipped

Payment Terms

  • Payment is due at the time of order placement

  • We accept assorted payments through wix payments.

  • You authorize us to charge your payment method for the total amount of your purchase

  • You are responsible for any fees charged by your financial institution

Order Modifications and Cancellations

  • Orders may be modified or cancelled within 3 business days of placement

  • Once an order has shipped, it cannot be cancelled

  • Cancellation requests must be submitted via email to pizzatime@poppoppizza.com

6. Shipping and Delivery

Shipping Policy

  • We ship to addresses within the United States [and other specified countries]

  • Shipping costs are calculated at checkout based on destination and shipping method

  • Delivery times are estimates and not guaranteed

  • Risk of loss transfers to you upon delivery to the shipping address

International Shipping

  • International customers are responsible for customs duties, taxes, and fees

  • Delivery times may vary due to customs processing

  • We are not responsible for packages delayed or returned due to customs issues

7. Returns and Refunds

Return Policy

  • Due to the nature of the products, they are not returnable

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Refund Process

  • Refunds will be processed within 7 business days of receiving returned items

  • Refunds will be issued to the original payment method

  • Shipping costs are non-refundable unless the return is due to our error

Damaged or Defective Items

  • Report damaged or defective items within 7 days of delivery

  • Replacement or full refund will be provided for confirmed defective items

8. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of thin and crispy llc and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written permission.

9. User Content

Content You Provide

  • You retain ownership of content you submit (reviews, comments, photos)

  • By submitting content, you grant us a non-exclusive, royalty-free license to use, modify, and display such content

  • You represent that your content does not violate any third-party rights

Prohibited Content

You may not submit content that:

  • Is illegal, harmful, or offensive

  • Infringes on intellectual property rights

  • Contains viruses or malicious code

  • Is spam or unsolicited commercial content

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

11. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to unlawful acts

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate

  • To submit false or misleading information

  • To engage in any automated use of the system

12. Disclaimers

Service Availability

  • We do not guarantee that the Service will be available at all times

  • We may suspend or discontinue the Service without notice

  • We are not liable for any interruption of service

Product Warranties

  • Products are provided "as is" without warranties of any kind

  • We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose

  • We do not warrant that products will meet your requirements or be error-free

13. Limitation of Liability

In no event shall thin and crispy llc, its directors, employees, partners, agents, suppliers, or affiliates be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages

  • Any loss of profits, revenue, data, or use

  • Any damages exceeding the amount you paid for products purchased through our Service

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless thin and crispy llc and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

15. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of WA without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of King, WA.

17. Dispute Resolution

Binding Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Seattle, WA

Class Action Waiver

You agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative proceeding.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on our website. Your continued use of the Service constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

thin and crispy llc
Email: pizzatime@poppoppizza.com
Address: 660 ne northlake way, seattle, wa 98105

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